BOOK YOUR PLAYTIME
***you must book a spot for every person in your party, INCLUDING ADULTS, in order for us to accurately track and limit the number of people in the museum***
We are excited to welcome families back into the Museum, and we are thankful for your loyalty this past year! Now that our doors are open again, we want to make sure that everyone plays safely and has fun, so let's practice patience and respect while playing at the Museum.
To create a Museum that is as safe as possible for everyone who visits, we have created new hours, rules, cleaning protocols and operating procedures. Even our booking software is different. As we adjust to state regulations and monitor developments, we will make changes and adjustments as needed, so please be patient with us!
Here is what you need to know:
Playtimes lasting 2 hours each will be available Tuesdays-Saturdays and must be booked in advance
Please book a spot for every person over the age of 12 months, including all adults in the group
Non-Member Pricing: $5 for each person over the age of 12 months, including parents, caregivers, grandparents, older siblings, etc. The whole payment will be due at the time of booking.
Members can book for free using the "Member Visit" option in the booking calendar below. Please reserve a spot for each person in your party, including adults.
Please be considerate when booking your playtime so that many families have a chance to visit the museum.
At this point, we cannot accommodate walk-ins. If you find yourself near the Museum and would like to visit, please still book here first!
If a non-members books a spot reserved for member families, they will be asked to purchase / renew a membership upon arrival. Members who book through the non-members calendar will have to pay admission and will not receive a refund.
New playtimes will be added every first and third Monday of the month
The Museum is open at limited capacity so everyone can play safely. No more than 30 visitors and two staff members will be in the Museum gallery at any given time.
All Museum visitors over 24 months-old will be required to wear face coverings that effectively cover both nose and mouth. There are no exceptions - we want to keep everyone as safe as possible!
Forgot your mask? We have extras and would be happy to provide you with one!
Please respect social distancing practices to ensure that your household or small bubble is maintaining 6 feet of distance from other households.
While you visit the Museum, we will be cleaning and disinfecting frequently touched areas. Between two hour visits, we will be deep cleaning the entire Museum, so that all exhibits and toys are clean and ready for you! We are using TB-CIDE QUAT Cleaner & Disinfectant and Microban 24 Sanitizing Spray. Both effectively kill the virus that causes COVID-19.
Everyone who visits the Museum, will be asked to fill out a Liability Waiver. You can take a look at it ahead of your visit by clicking here (but you'll get a copy when you arrive at the Museum)
CANCELLATION & CLOSURE POLICY
If you have to cancel your booked playtime because someone in your family isn't feeling well, just give us a call and we'll work with you on a refund. We appreciate cancellations about 12 hours in advance, be we understand that this is not always possible. To cancel, call (907) 374-6873.
No-shows will not receive a refund.
If an FCM employee is contacted regarding a potential exposure through contact tracing, the Museum will close immediately and will not reopen until all staff have received negative COVID-19 tests. Any cancelled museum visits will be refunded. All museum guests that have attended the museum in the window of potential exposure will be contacted directly and informed of the potential exposure.
If an FCM employee is diagnosed with COVID-19 the museum will close immediately and will not reopen until all other staff have received negative COVID-19 tests. The employee that has tested positive will remain out from work until 10 days after symptoms began AND they have remained fever free without medicine for 48 hours. Any cancelled museum visits will be refunded. All museum guests that have attended the museum in the window of potential exposure will be contacted directly and informed of the potential exposure.
If FCM is notified that a visitor to the museum was likely positive for COVID-19 at the time of their visit, the Museum will close immediately and will not reopen until all staff have received negative COVID-19 tests. Any cancelled museum visits will be refunded. All museum guests that have attended the museum in the window of potential exposure will be contacted directly and informed of the potential exposure.
We're excited that memberships were reactivated on March 13, 2021, exactly one year after our initial closure began. At the beginning of March, each family with a paused membership received an email with their new membership expiration date - new membership cards are also available for pickup at the Museum.
Members are able to reserve spots to play at the Museum by clicking through the calendar and choosing the "Member Visit" option to book for free. Please be considerate when booking playtimes to ensure that many families are able to snag spots.
To take advantage of the 10% discount for birthday parties, use discount MEMBERBIRTHDAY. Party reservations are available on Sundays and continue to include private access to the Museum.
If you want to purchase or renew a membership, click here.